Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: June 2026

At Flavor Distribution, we are committed to processing and delivering your orders quickly, efficiently, and reliably. Please review our shipping policy below.

Order Processing

Most orders are processed within 1–3 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends and holidays. During periods of high order volume, processing times may be extended.

If there is a delay with your order, our team will notify you using the contact information provided at checkout.

Wholesale Orders

Wholesale and bulk orders may require additional processing time depending on order size and product availability.

  • Standard wholesale processing: 3–7 business days

  • Large-volume orders may require additional preparation time

  • Wholesale orders may ship in multiple packages

  • Delivery times may vary based on destination and freight requirements

Our team will communicate any significant delays or special shipping arrangements.

Shipping Methods

We offer a variety of shipping options through trusted national carriers.

Available shipping services may include:

  • Standard Shipping

  • Expedited Shipping

  • Priority Shipping

  • Freight Shipping (for large wholesale orders)

Shipping costs are calculated during checkout based on order weight, dimensions, and destination.

Delivery Timeframes

Estimated delivery times begin once an order has been shipped.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days

  • Freight Deliveries: Varies by destination

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Customers may use the tracking number provided to monitor shipment progress directly through the carrier's website.

Order Changes & Cancellations

We begin processing orders quickly to ensure prompt delivery.

If you need to modify or cancel an order, please contact our customer support team immediately.

While we will make every effort to accommodate requests, we cannot guarantee modifications or cancellations once an order has entered processing or shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address:

  • Shipping charges are non-refundable

  • Additional shipping fees may apply to reship the order

  • Refunds will only apply to eligible products returned in sellable condition

Delivered But Not Received

If tracking information indicates that a package has been delivered but you have not received it:

  • Verify the shipping address

  • Check with family members, neighbors, or building management

  • Contact the shipping carrier directly

Flavor Distribution is not responsible for packages lost, stolen, or misplaced after confirmed delivery by the carrier.

Damaged Shipments

If your order arrives damaged:

  1. Take clear photos of the packaging and products.

  2. Contact our support team within 48 hours of delivery.

  3. Include your order number and supporting photos.

We will review each case and work toward an appropriate resolution.

Product Availability

In rare cases, products may become unavailable after an order is placed.

If this occurs, we may:

  • Remove unavailable items from the order

  • Issue a refund for affected products

  • Contact you regarding replacement options

Shipping Restrictions

Certain products may be restricted in specific states or jurisdictions.

Customers are responsible for ensuring that products purchased comply with local laws and regulations.

If a product cannot legally be shipped to your location, we reserve the right to cancel and refund that portion of the order.

Temperature-Sensitive Products

Some snack, candy, chocolate, and beverage products may be affected by weather conditions during transit.

Flavor Distribution is not responsible for product changes caused by exposure to heat, cold, humidity, or other environmental factors during shipment.

Customers ordering temperature-sensitive items are encouraged to select expedited shipping whenever available.

Contact Us

If you have questions regarding shipping or delivery, please contact our customer support team.

Email: info@flavordistribution.com

Website: flavordistribution.com

Flavor Distribution

United States